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NO SALES – INFORMATION ONLY

Clay Raquel Marketing Incorporated is not a licensed Real Estate Agent or Broker. Our function is to educate Prequalified Verified Prospective Real Estate Buyers and match them up with licensed Real Estate Agents and Brokers. We charge a fee to the Real Estate company only. The Prequalified Verified Prospective Real Estate Buyers are never charged a fee by Clay Raquel Marketing Incorporated.

WORKPLACE
We focus on creating and maintaining a rewarding and welcoming workplace for our employees and customers. We strive to attract and retain the most talented individuals, encouraging and enabling them to succeed.

DIVERSITY
We foster an inclusive environment that values the richness of our differences and reflects the diverse world in which we work. By cultivating a dynamic mix of people and ideas, we enrich our service capabilities and the communities in which we operate.

COMMUNITY AND SERVICE
We endeavor to be good citizens wherever we live and work.

ETHICS AND CORPORATE GOVERNANCE
We are proud of our global reputation for uncompromising integrity, ethical conduct and corporate governance. Our Code of Business Ethics and Vendor Code of Conduct are followed by our own employees and everyone who does business on behalf of our firm. We are also proud of the rigor and quality of the firm’s corporate governance and the benefits these policies produce for our stakeholders.

CODE OF BUSINESS ETHICS
Our Code of Business Ethics helps our people better understand the duties and responsibilities associated with conducting business on behalf of Clay Raquel Marketing Incorporated. The Code contains sections that address our responsibilities to clients, business partners, shareholders, and the communities and governments in the countries in which we do business. Members of our Board of Directors fully support and mandate our compliance with the Code.

VENDOR CODE OF CONDUCT
We trust that our vendors, including firms and individuals who provide direct service to or directly to our clients, will honor our commitment to integrity. While vendors are viewed as independent entities, their business practices can reflect upon our brand and reputation. We expect all vendors to embrace and adhere to our Vendor Code of Conduct.

BUSINESS PRINCIPLES
Clay Raquel Marketing Incorporated has established a management system, documented and maintained in accordance with the requirements of the International Standard for Quality Management Systems.

What this shows is the Clay Raquel Marketing Incorporated is a company committed to quality and that everyone in Clay Raquel Marketing Incorporated follows procedures and delivers service to the highest standards. This standard is designed to continually improve the effectiveness and efficiency of our performance by considering the needs of interested parties, particularly clients.

Our management system is based on eight management principles: customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, factual approach to decision making and mutually beneficial supplier relationships.

The approach of the standard is in line with changes and developments within Clay Raquel Marketing Incorporated. We have introduced Client Relationship Management and a system for individual performance and career management as part of a total performance management programme. Total performance management endorses three performance standards which represent non-negotiable minimum standards of behavior - we will serve our clients, support our people and aspire to leadership.

In drawing together the new standard and our total performance management we have developed our management system to reflect and encourage Best Practice. Best Practice now includes all our business management system and incorporates what was our quality management system. This is what our standard covers; we now have a management system that reflects the way we do our business, making Clay Raquel Marketing Incorporated more efficient, effective and professional. Our objectives are customer focus and satisfaction and continuous improvement.